FAQ's - Gold Coast Airport Parking
What is the closest parking lot to the terminal?
The closest lot is a new premium covered parking that is just 30 seconds away. The fastest way to get there is by foot through a covered walkway that is linked to the Terminal. This parking is fully secured and provides parking spaces for disabled.
How much will it cost me to park at the Gold Coast Airport?
At the Gold Coast Airport you can find long-term and short-term parkings. The long-term variant is a good deal for the travelers, it will cost you on average just 20$ per day. However, if your budget is limited you find a budget-saving parking at 12-22$ per day depending on what kind of parking you prefer, covered or uncovered. The short-term option is good for the visitors of the airport and will cost you on average 6-10$ per hour. At some parkings you can get some custom deals, e.i. 3$ per hour if staying more than 9 hours.
What does 2p sign at the parking in Australia mean?
There are different types of parking control for the cases when the special signs are absent. They state the time you can stay at that parking place. 1/2P means half an hour, 1P - 1 hour, 2P - 2 hours, and so on.
Are there terminals except for the main one at Gold Coast Airport?
The Gold Coast Airport has only 1 terminal. This is a main terminal that operate to process all international flights and domestic flights. Due to the traffic increase the International property and infrastructure group Lendlease had a decision to make, to build the second terminal, or to expand the existing one.The decision was to apply 20,000 square meter expansion to the south of the current facility, and by making a three-level terminal.
Coolangatta is the second name of Gold Coast Airport?
The official name is “Gold Coast Airport”, however till 1999 it was "Coolangatta Airport". It was changed due to privatization. It still retains its original IATA code OOL, and ICAO code YBCG. The airport is located in southern part of Gold Coast, and 90km south away from the center of Brisbane.
What state does the Coolangatta Airport belong to QLD or NSW?
Although, the Coolangatta Airport is situated at the border of Queensland and New South Wales, it is a suburb of Gold Coast city. That means that the Gold Coast Airport is situated in Queensland.
How much is short term parking at Gold Coast Airport?
The short-term option is good for the visitors of the airport and will cost you on average 6-10$ per hour. At some parkings you can get some custom deals, e.i. 3$ per hour if staying more than 9 hours.
What long term parking options are available at Coolangatta Airport?
There are plenty long term options for travelers, some of outdoor parking can be as cheap as 12$ per day. However, if you prefer to ‘pet’ your car, there are budget and premium covered parkings. All of them are secure and provide a huge range of additional services and features.
How much time at the airport is considered long term parking?
Every parking has their own fairs and deals for long stays, but they mostly start from 1 day. Everything more than 1 day is considered as a long term parking. If you are going on a trip look for per day, weekly, and monthly offers.
How long am I allowed to leave my car at a parking lot, if I’m going on a long trip?
If you are planning to go for a long trip, it’s better to use long-term parking due to their cost-effectiveness. Leaving your car for more than 24 hours is considered long-term. Be advised that most of the parking set the maximum amount of days you can leave your car there, on average - 60 days is max.
Where can I buy a Go card at Coolangatta Airport?
Go cards are available for purchase at any station (tram, bus, train etc.). Although, you can find them at the store, gas stations, newsagents, and info centres nearby i.e. 7-Eleven, Seed, NewsLink etc. If you already have a Go card and need to refill it - it will be no trouble! You can do it either at the same places described above, or on the Translink website.
Is Gold Coast Airport 24 hours functional?
There is a limitation of operations around the airport, in particular operations in and out of the airport. The curfew is set from 11pm till 4.30am. Although, Gold Coast Airport is operational 24/7.
How much time do I need to go through all security checks for the international flight?
For the domestic flights you don’t need to pass Passport Control area, therefore it can take from 15 to 40 minutes to pass all checks. For the international flights - Passport check and security screening might take a while, so we recommend to come 2-3 hours prior to your departure.
Are there any places to take a shower while a long delay at Gold Coast airport?
Unfortunately, Gold Coast Airport doesn’t provide such services. However, if your trip is delayed till the next day, you can get some rest in hotels near the airport.
Is there a summer time change at Coolangatta Airport?
Gold Coast Airport is located at the border of NSW and QLD, but is registered as a Gold Coast City suburb. Therefore, it’s on daylight saving from the end of October till the first week of April.
What airport parking options does Gold Coast Airport provide?
Due to the fact that Gold Coast Airport support domestic and international flights, most people need a place to leave their car. Coolangatta provides parking services, however, you can find different parking lots nearby. Besides, there are also several pick up/drop off zones, taxi/rideshare ranks, and shuttle bus stands.
Is OOL a state airport or private?
Gold Coast Airport is owned by QAL (Queensland Airports Limited). This company also possesses Longreach, Townsville, Mount Isa Airports, and Northern Australian Aerospace Center of Excellence. This partnership follows one goal - “finding innovative ways to achieve sustainable passenger growth”.
Where can I find car parks around the Coolangatta Airport?
You can find several long- and short-term airport parking lots,that are 1-10 minutes away from the airport. There are both outdoor and indoor options available. It’s highly recommended to book a place beforehand due to the increased traffic in the past few years.
How long does it take to pass all security checks between international and domestic flights?
Due to the fact that Gold Coast Airport has only one terminal it’s really quick and easy to transfer between the flights. You need to consider that between international flights passport check might be needed, so 1 hour should be enough in any case,excluding force majeures.
Are there any accessibility services available at the airport and parking lot?
The Gold Coast Airport has a modern and equipped terminal. Different kinds of aids are available at the airport for people with:
- physical disabilities - there are wheelchairs available, you can request them beforehand from airlines or stuff at the airport;
- hearing problems - hearing loop is installed;
- vision problems - all the toilets are equipped with braille signage.
In addition, all public parking lots nearby the airport provide accessible parking places for those, who have a clear sign of a valid disability parking permit. Kerbside rampways are provided for those who are moving from a parking or street to the terminal.
You can find more information on Gold Coast Airport’s accessibility policy here.
Is it necessary to pre-book airport parking spot in Gold Coast Airport?
In the last 3 years traffic of the Coolangatta airport has significantly increased. Due to this fact during the season, holidays and peak hours it might be difficult to find a good spot at parking lots. Pre-booking is easy and helps you solve this problem. Your place is going to reserved for you, for the specific time range, so you can enjoy your trip and avoid any inconvenience.
Is there lost-and-found service at the airport???
In case you lost something at the area of airport, you need to report it to the Information Desk and wait for the further instructions, or the second option is to call +61755891209 and tell Duty Manager about your problem. The Gold Coast Airport isn’t responsible for any property left on the airplane. In this case, you need to contact the airline directly. You can ask the representatives of the airline you were traveling by, or find the number to call at the information desk or website of the airline.
How can I get access to the internet at OOL?
There is free wifi service at the Gold Coast Airport’s terminal and you can also get access to the internet through the number of paid kiosks. In case you have enough time before the flight, you can check local cafes for wifi too.
Are there any places at the airport to rest/sleep?
You can find a number of lounge zones at OOL where you can get some rest before/between the flights. They provide food and drink services. However, you can’t stay overnight at the airport , so if you want to take a shower and get some sleep, there are plenty of hotels and other facilities away from the airport. It’s a good idea to pre-book a place in the executive lounges due to high traffic during peak hour.
Are there any time limits on car parks operational hours?
Parking lot services are available 24/7 for the whole year. Besides, night hours are usually cheaper than day hours.
Is parking pre-booking available at Gold Coast Airport?
Choose the parking you want to leave your car at, fill in the form or call to make a booking. You can also visit the specific parking’s website and book a stay there.
Are cashless payments for car parking available?
At the entry/exit gates you can find pay stations, swipe/wave your card and wait till the payment is processed.
Why can’t I park in front of the terminal?
There are security regulations that the airport needs to follow, therefore, only taxis, shuttle busses, and the cars that transport people with disabilities are allowed to stop in front of the building in order to pick up/drop off passengers. There is a parking lot beside the terminal, where you can leave your car.
Am I allowed to stop in front of the terminal if I have a disabled sticker on my car?
No, but you may remain at the in the pick up/drop off area up till 2 minutes. However, you must stay with your car. This regulations are applied due to increased security procedures implemented at all Australian airports.
Where can I get information about car parking offers?
We make constant updates on our website, so all the offers and prices are up-to-date. For additional information you can visit the website of the parking you are planning to use, and follow their feed or sign up to email notifications.
Are there any shuttle services available at Gold Coast Airport ?
There are plenty shuttle services available at the airport, you can find their websites online, or use the websites like TripAdvisor. You can book a place online or pay on the spot.
I used the airport parking today, ticket no 000285, came back to my car well within the 30 minutes, had problems with the card reader reading my parking card, must've tried it 20 times, by the time it actually read it I was over 30 minutes and got charged $7!!!!! How can I get my $6 refunded since I fell outside of the 30 mins due to faulty equipment????Thanks
Thanks for your question. We are sorry to hear that, could you please specify which parking lot have you used? In any case, you should visit the website of the car parking you’ve used or call them and tell them in details what happened. You will need your receipt and the time and date you used that parking.
I read on your website that $2/day parkingis available outside of the airport, but I was unable to find it. Is there parking available for the week of July 1st or July 2nd until July 9th at the rate of $2/day=$14-$16 total? I would appreciate a response to my email, listed above.
There are different car parking options at our website, some prices may vary due to special offers of the specific parking lots. For example, Ezyparking provides a 3$/day offer if you stay more than 2 weeks.
My boyfriend and I are traveling around New Zealand with our van for a year, but my boyfriend’s family is coming to visit us and we would like to let our van in a safe place meanwhile.
Basically, it would be from December 12th until January 2nd. Going through your website I have seen that you have special offer for long term stay.Could you please tell me more about this? And also give me some information about the different options and services that would best suit our needs?Regarding our vehicle, we are driving a self-contained van Mitsubishi L300.
There is a form you could feel in and get the exact amount you need to pay, in order to book a place. Every parking have their own offers and to find that out, you need to look through the parkings website.
Hi,just wondering can I get any help with price,my young brother took ill suddenly on 26/7/18 I flew home to Ireland thinking I would be away for a few weeks,unfortently my brother died and I will we here until app 5/9/18,i left my car in the long stay car park,as I said just wondering can I get any help with the parking fee on my return,i did not think I would have been away as long,but also did not think he would die,any help with this would be great.Regards.
Hi there, we are sorry for your loss, please contact the administration of the parking lot you are using, unfortunately, we are unable to resolve your issue.
Hello. I flew out from Newcastle airport today at 2:30pm and as I was boarding the plane my car park ticket flew out of my handbag. I am in the long stay car park. We are flying back in on Sunday afternoon. What can I do about this?
In case you lost your ticket you need to get in touch with a contact center of the parking you are using as soon as possible. Some car parks may require you to pay a “lost ticket fee” due to the fact , that they don’t know how long have you stayed there. The price may vary. In any case, contact the stuff and follow their instructions.
I returned on a flight VA1108 from Brisbane on Friday . I paid my parking (approx. 104$) with the credit card but couldn't get a receipt out of the machine. I stayed at the long term parking from Sunday 25th Aug to the 31 st.
In case you haven’t received a receipt , please, get in touch with the contact center of the car park you’ve used and follow their instructions. You will need the credit card you’ve used to pay for the parking time and a receipt of that transaction that you can request from your bank. Unfortunately, if you’ve paid with cash, you won’t be able to get a copy of the receipt.
As I have no ticket issued I was hoping that I could take the car without a hitch by inserting the card I used on arrival. If this is not the case and I need a ticket in order to get out, please advise.
The Card I used is in my name Penelope Hunt and ends with the following 4 digits: ... 3234
When you leave your car, you need to get a ticket, and to pay either beforehand or afterwards. In case you lost your ticket you need to get in touch with a contact center of the parking you are using as soon as possible. Some car parks may require you to pay a “lost ticket fee” due to the fact , that they don’t know how long have you stayed there. The price may vary. In any case, contact the stuff and follow their instructions.
I'm needing to get a copy of my receipt? I've misplaced my receipt for the couple weeks my vehicle was parked out there. I paid with a credit card so I'm hoping the charge can be tracked that way?
Please, get in touch with the contact center of the car park you’ve used and follow their instructions. You will need the credit card you’ve used to pay for the parking time and a receipt of that transaction that you can request from your bank
I am inquiring about parking my car for 10 days other than at the airport. Could you please advise other companies near the airport who offer this service?
At our website you can choose the country, and the airport you are traveling to. There you will find the best offers that are available at that area. Be advised, on our website only the car park around the airport are listed.
How do I reserve a space to park indoors in the parking lot across from the terminal for one week (Tuesday Nov 20 through Tuesday Nov. 27). What is the cost? Do I need a reservation?
To reserve a space at the parking listed on our website, simply click on the parking that you want to use (there is a drop-down menu with the options such as indoor,outdoor parking), you will see the info about it, the prices and the form that you need to fill in in order to proceed to booking and payment. After the payment is completed, the spot will be reserved for you
I would like to book a parking spot for my SUV from Wednesday Jan 2nd/2019, my flight leaves at 4:20pm and will be picking it up Tuesday Jan 8th/2019. My flight arrives back into Thunder Bay at 3:33pm
To reserve a space at the parking listed on our website, simply click on the parking that you want to use, you will see the info about it, the prices and the form that you need to fill in in order to proceed to booking and payment. After the payment is completed, the spot will be reserved for you.
I’m wanting to know about monthly or even a yearly cost to park at Gold Coast airport. Just trying to find the cheapest option for parking.
The parking fares in the airport area for monthly stay vary significantly. You can find parking spots from as low as $160/month for an opened air spot, till $400 for a premium indoor parking lot. Please visit the websites of the car park you want to use, to get the precise price information.
hi my plane was delayed I wasn't able to get to Brisbane for my connecting flights I was in carpark from 5.00am until approx. 7.40am I would like a refund for my parking
Unfortunately, we are not responsible for any time extensions due to the delayed flights, please get in touch with the airline representatives to solve this issue.
I am hoping there is a possibility to get a receipt for 8 days of parking in the $8/day lot. I left the lot at approximately 8:30 Sunday, 3/31. I handed the attendant $64 cash, she asked if I wanted a receipt, I said yes please, and now I cannot find it anywhere.
Unfortunately, if you’ve paid with cash, you won’t be able to get a copy of the receipt.