Delta Air Lines offers multiple ways to check in for your flight, including:
Online check-in: You can check in online 24 hours prior to your flight departure time using Delta’s website or mobile app.
Airport kiosk check-in: You can use one of Delta’s self-service kiosks at the airport to check in for your flight.
Curbside check-in: Delta offers curbside check-in at some airports where you can check in and drop off your bags from your car.
Check-in with a Delta agent: You can check in with a Delta agent at the airport counter.
What Is the Baggage Allowance for Delta Air Lines?
Delta Air Lines baggage allowance policy depends on the passenger’s travel class, destination, and loyalty program status. Generally, for domestic flights, passengers are allowed one carry-on bag and one personal item for free. Checked baggage fees vary by route and start at $30 for the first bag and $40 for the second bag. Delta also has restrictions on the size and weight of checked and carry-on bags. It is recommended to check Delta’s website or contact customer service for more information.
Key Information About Delta Air Lines
Information | Data |
---|---|
IATA | DL |
ICAO | DAL |
Callsign | DELTA |
Founded | May 30, 1924 |
Commenced operations | June 17, 1929 |
AOC # | DALA026A |
Hubs | Atlanta, Boston, Detroit, Los Angeles, Minneapolis/St. Paul, New York-JFK, New York-LaGuardia, Salt Lake City, Seattle/Tacoma |
Bag information | Carry-on Baggage: 1 personal item + 1 carry-on bag<br>Checked Baggage: $30-$40 for 1st bag, $40-$50 for 2nd bag |
Frequent-flyer program | SkyMiles |
Alliance | SkyTeam |
Fleet size | 758 (as of September 2021) |
Destinations | 304 (as of September 2021) |
Parent company | Delta Air Lines, Inc. |
Headquarters | Atlanta, Georgia, United States |
Key people | Ed Bastian (CEO), Glen Hauenstein (President), Joanne Smith (Executive Vice President and Chief HR Officer) |
Employees | 74,000 (as of December 2020) |
Website | https://www.delta.com/ |
How Do I Book a Flight with Delta Air Lines?
You can book a Delta Air Lines flight in several ways, including:
Online: You can book a flight on Delta’s website or mobile app.
Phone: You can call Delta’s customer service to book a flight.
Travel agent: You can use a travel agent to book a Delta flight.

What Is Delta Air Lines’ Cancellation Policy?
Delta Air Lines offers a flexible cancellation policy depending on the fare type and time of cancellation. Generally, Delta offers a risk-free cancellation policy for flights canceled within 24 hours of booking. After 24 hours, the cancellation policy depends on the fare type. For example, some tickets are non-refundable and only eligible for credit toward future Delta flights. It is recommended to check Delta’s website or contact customer service for more information.
How Do I Get a Refund From Delta Air Lines?
To request a refund from Delta Air Lines, you can submit a refund request form on their website or contact customer service. The refund amount depends on the fare type and time of cancellation. Refunds are typically processed within 7-10 business days.
What Is Delta Air Lines Customer Service Number?
Delta Air Lines’ customer service number can be found on their website or your ticket. You can contact Delta’s customer service for assistance with booking, flight changes, baggage, and other inquiries.
Busiest Domestic Routes For Delta Air Lines
Rank | City/Airport (From) | City/Airport (To) | Passengers (2021) | Baggage (tons) (2021) |
---|---|---|---|---|
1 | Atlanta, GA (ATL) | Orlando, FL (MCO) | 1,655,190 | 10,388 |
2 | Atlanta, GA (ATL) | New York, NY (LGA) | 1,401,720 | 8,801 |
3 | Atlanta, GA (ATL) | Fort Lauderdale, FL (FLL) | 1,384,860 | 8,701 |
4 | Atlanta, GA (ATL) | Miami, FL (MIA) | 1,338,000 | 8,402 |
5 | Atlanta, GA (ATL) | Tampa, FL (TPA) | 1,280,100 | 8,029 |
6 | Atlanta, GA (ATL) | Los Angeles, CA (LAX) | 1,260,030 | 7,925 |
7 | Minneapolis, MN (MSP) | Chicago, IL (ORD) | 1,193,300 | 7,501 |
8 | Atlanta, GA (ATL) | Las Vegas, NV (LAS) | 1,150,260 | 7,227 |
9 | Minneapolis, MN (MSP) | Denver, CO (DEN) | 1,131,220 | 7,115 |
10 | Atlanta, GA (ATL) | Boston, MA (BOS) | 1,102,840 | 6,934 |
What Is Delta Air Lines’ Frequent Flyer Program?
Delta Air Lines frequent flyer program is called SkyMiles. SkyMiles members can earn miles by flying with Delta or one of its partner airlines, using a Delta SkyMiles credit card, or shopping with Delta’s partner brands. SkyMiles can be redeemed for flights, seat upgrades, and other rewards. SkyMiles members also have access to exclusive benefits such as priority boarding and free checked bags.

How Do I Upgrade My Seat on Delta Air Lines?
Delta Air Lines offers several options for upgrading your seat. One way is to use your SkyMiles to purchase an upgrade, either at the time of booking or later. You can also use cash or a credit card to purchase an upgrade at check-in or the gate. Delta also offers complimentary upgrades to its Medallion members based on availability and fare class.
What Are the Check-In Requirements for Delta Air Lines?
Delta Air Lines offers passengers multiple check-in options, including online, mobile, self-service kiosks, and traditional check-in at the airport counter. Passengers are advised to check in at least 30 minutes before domestic flights and 60 minutes before international flights. For flights to/from certain destinations, such as Hawaii and Alaska, passengers are required to check in earlier.
What Is Delta Air Lines’ Carry-On Policy?
Delta Air Lines allows passengers to bring one carry-on bag and one personal item onboard free of charge. Carry-on bags must fit in the overhead bin or under the seat in front of you, and must not exceed 22 x 14 x 9 inches in size. Personal items, such as a purse or laptop bag, must fit under the seat in front of you.
How Do I Change My Delta Air Lines Flight?
If you need to change your Delta Air Lines flight, you can do so online through the airline’s website or mobile app or by calling Delta’s reservations department. Fees may apply for changing your flight, depending on the fare type and the timing of the change. If you have purchased a non-refundable ticket, you can apply the value of your ticket towards a future flight by paying a change fee.
What Are Delta Air Lines’ Pet Policies?
Delta Air Lines allows passengers to travel with small pets in the cabin and larger pets in the cargo hold. The airline has specific requirements for pet carriers and requires a health certificate for each pet. Fees apply for traveling with pets, and advance reservations are required.
What Are the Seating Options on Delta Air Lines?
Delta Air Lines offers several seating options for its passengers, including Basic Economy, Main Cabin, Delta Comfort+, First Class, and Delta One. Each seating option comes with different perks and amenities, such as more legroom, priority boarding, and in-flight meal service. Passengers can choose their preferred seating option when booking their flight.

Busiest International Routes for Delta Air Lines
Rank | City/Airport (From) | City/Airport (To) | Passengers (2021) | Baggage (tons) (2021) |
---|---|---|---|---|
1 | Atlanta, GA (ATL) | Cancun, Mexico (CUN) | 886,380 | 4,423 |
2 | Atlanta, GA (ATL) | Mexico City, Mexico (MEX) | 665,820 | 3,322 |
3 | New York, NY (JFK) | Paris, France (CDG) | 535,860 | 2,675 |
4 | Atlanta, GA (ATL) | Punta Cana, Dominican Republic (PUJ) | 505,940 | 2,526 |
5 | Atlanta, GA (ATL) | Montego Bay, Jamaica (MBJ) | 493,170 | 2,461 |
6 | Atlanta, GA (ATL) | San Juan, Puerto Rico (SJU) | 471,590 | 2,356 |
7 | New York, NY (JFK) | Amsterdam, Netherlands (AMS) | 460,660 | 2,303 |
8 | Atlanta, GA (ATL) | Nassau, Bahamas (NAS) | 441,930 | 2,206 |
9 | Atlanta, GA (ATL) | London, UK (LHR) | 409,210 | 2,044 |
10 | Detroit, MI (DTW) | Tokyo, Japan (NRT) | 352,920 | 1,764 |
What Is Delta Air Lines’ Flight Schedule?
Delta Air Lines offers a wide range of flight schedules, with flights to over 300 destinations worldwide. Passengers can search for flights and view flight schedules on Delta’s website or mobile app. The airline also offers a flight status tool that allows passengers to track their flight status in real time.
What Is Delta Air Lines’ Boarding Process?
Delta Air Lines uses a zone-based boarding process. This means that passengers are divided into groups based on their ticket type and frequent flyer status and are called to board the plane in groups. The zone number is printed on your boarding pass, and boarding usually starts with the first zone and progresses to the last. You can check the boarding zone and time on your boarding pass and the airline’s website or mobile app.
How Do I Redeem My Delta Air Lines Miles?
You can redeem your Delta Air Lines miles by logging into your SkyMiles account on the airline’s website or mobile app. From there, you can search for available flights and select the one you want to book using your miles. Delta also allows you to use your miles to upgrade your seat, purchase vacation packages, and more.

What Are Delta Air Lines’ In-Flight Amenities?
Delta Air Lines offers a range of in-flight amenities, depending on the type of ticket you purchase and the length of your flight. On most flights, you’ll have access to complimentary snacks and beverages, as well as a selection of movies and TV shows to watch on your personal device or seatback screen. Delta also offers Wi-Fi on most of its flights for a fee. Passengers in premium cabins may enjoy a wider selection of food and beverages, as well as more comfortable seating and additional amenities.
What Is Delta Air Lines’ Travel Insurance Policy?
Delta Air Lines offers travel insurance through its partner, Allianz Global Assistance. The insurance covers trip cancellation and interruption, emergency medical and dental coverage, and other benefits. The cost of the insurance varies depending on the length of your trip, the type of coverage you select, and other factors. You can purchase travel insurance through Delta Air Lines’ website or by calling the airline’s reservations center.
What Are Delta Air Lines’ Group Travel Policies?
Delta Air Lines offers a range of group travel options, including discounted fares for groups of 10 or more passengers traveling together. To book group travel, you can fill out a request form on the airline’s website or contact the Delta Group Travel Desk. Group travel bookings may require a deposit and have different cancellation policies than individual bookings.
Delta Air Lines Fleet Details
Aircraft Type | Current Fleet | Stored/ Scrapped | History | On Order | Total | Average Age |
---|---|---|---|---|---|---|
Airbus A220 | 54 | – | 2019-2021 | 50 | 104 | 1.1 years |
Airbus A319 | 56 | 1 | 1996-2007 | – | 57 | 22.1 years |
Airbus A320 | 63 | 2 | 1989-2016 | – | 65 | 23.3 years |
Airbus A321 | 123 | – | 1998-2021 | 6 | 129 | 7.9 years |
Airbus A330 | 11 | 2 | 2004-2014 | – | 13 | 13.9 years |
Boeing 717 | 91 | – | 1999-2006 | – | 91 | 20.0 years |
Boeing 737 | 77 | – | 1985-2000 | 100 | 177 | 24.5 years |
Boeing 757 | 127 | – | 1991-2005 | – | 127 | 24.6 years |
Boeing 767 | 56 | 4 | 1984-2002 | – | 60 | 27.4 years |
Boeing 777 | 18 | – | 1999-2000 | – | 18 | 22.7 years |
Boeing 787 | 20 | – | 2017-2020 | 49 | 69 | 3.5 years |
Embraer E170 | 20 | – | 2004-2012 | – | 20 | 15.7 years |
Embraer E175 | 160 | – | 2013-2021 | 5 | 165 | 4.4 years |
McDonnell Douglas MD-88 | – | 47 | 1987-1993 | – | – | – |
McDonnell Douglas MD-90 | – | 29 | 1995-2000 | – | – | – |
What Is Delta Air Lines’ In-Flight Entertainment?
Delta Air Lines offers a variety of in-flight entertainment options, including movies, TV shows, music, and games. You can access these options on your personal device or the seatback screen, depending on the type of aircraft and ticket you purchase. Delta also offers a selection of magazines and newspapers to read during your flight.
What Is Delta Air Lines’ On-Time Performance?
Delta Air Lines has a strong on-time performance record, with an average on-time arrival rate of around 85%. The airline also has a team of dedicated customer service agents and a proactive approach to handling delays and cancellations, which can help minimize the impact of disruptions on your travel plans. You can check the status of your Delta flight on the airline’s website or mobile app.