American Airlines offers several convenient check-in options for its passengers. You can check in online using the American Airlines website or mobile app up to 24 hours before your flight. Alternatively, you can use the self-service kiosks at the airport or check in with a customer service agent at the American Airlines check-in counter. Please make sure to have your travel documents, such as your passport or ID, and your flight confirmation number available when checking in.
What Is the Baggage Allowance for American Airlines?
American Airlines baggage policy varies depending on your route, fare class, and frequent flyer status. Generally, for domestic flights within the United States, American Airlines allows one personal item and one carry-on bag, with additional fees for checked baggage. For international flights, the baggage allowance may vary depending on your destination and fare class. Please check the American Airlines website for specific information on your itinerary’s baggage policy.
Key Information About American Airlines:
Information | Data |
---|---|
IATA | AA |
ICAO | AAL |
Callsign | AMERICAN |
Founded | April 15, 1926 |
Commenced operations | June 25, 1936 |
AOC # | AALA026A |
Hubs | Charlotte (CLT), Chicago-O’Hare (ORD), Dallas/Fort Worth (DFW), Los Angeles (LAX), Miami (MIA), New York (JFK), New York-LaGuardia (LGA), Philadelphia (PHL), Phoenix-Sky Harbor (PHX), Washington-National (DCA) |
Bag information | https://www.aa.com/i18n/travel-info/baggage/baggage-policy.jsp |
Frequent-flyer program | AAdvantage |
Alliance | Oneworld |
Fleet size | 867 (mainline) and 360 (regional) as of 2021 |
Destinations | 350+ in more than 50 countries worldwide |
Parent company | American Airlines Group Inc. |
Headquarters | Fort Worth, Texas, United States |
Key people | Doug Parker (Chairman and CEO), Robert Isom (President) |
Employees | 133,700 as of December 2021 |
Website | https://www.aa.com/ |

How Do I Book a Flight with American Airlines?
Booking a flight with American Airlines is easy and can be done online or by phone. You can visit the American Airlines website or mobile app to search for flights, select your travel dates, and enter your passenger information. Alternatively, you can call the American Airlines reservations department to book a flight over the phone. Please make sure to have your travel dates, passenger information, and payment details available when booking a flight.
What Is American Airlines’ Cancellation Policy?
American Airlines’ cancellation policy varies depending on your fare type and route. Generally, non-refundable tickets cannot be canceled for a full refund but may be eligible for a credit towards a future flight. Refundable tickets can be canceled for a full refund minus any applicable fees. It’s important to note that some fare types may be non-refundable, and cancellation fees may apply. Please check the American Airlines website or contact their customer service for specific information on your fare’s cancellation policy.
How Do I Get a Refund from American Airlines?
If you’re eligible for a refund from American Airlines, you can request it online, by phone, or at the airport. To request a refund online, you’ll need to log in to your American Airlines account and submit a refund request form. You can also call American Airlines customer service to request a refund over the phone or visit the American Airlines ticket counter at the airport to request a refund in person. Please note that refunds may take several business days to process, and some fares may not be eligible for a refund.
Busiest Domestic Routes For American Airlines
Rank | City/Airport (From) | City/Airport (To) | Passengers (2021) | Baggage (tons) (2021) |
---|---|---|---|---|
1 | Miami International Airport (MIA) | Hartsfield-Jackson Atlanta Intl (ATL) | 1,970,000 | 9,429 |
2 | Los Angeles International Airport (LAX) | Phoenix Sky Harbor International Airport (PHX) | 1,798,000 | 8,643 |
3 | Dallas/Fort Worth International Airport (DFW) | Denver International Airport (DEN) | 1,697,000 | 8,199 |
4 | Dallas/Fort Worth International Airport (DFW) | Hartsfield-Jackson Atlanta Intl (ATL) | 1,686,000 | 8,112 |
5 | Dallas/Fort Worth International Airport (DFW) | George Bush Intercontinental/Houston Airport (IAH) | 1,542,000 | 7,451 |
6 | Dallas/Fort Worth International Airport (DFW) | Los Angeles International Airport (LAX) | 1,517,000 | 7,311 |
7 | Charlotte Douglas International Airport (CLT) | Hartsfield-Jackson Atlanta Intl (ATL) | 1,503,000 | 7,241 |
8 | Dallas/Fort Worth International Airport (DFW) | McCarran International Airport (LAS) | 1,433,000 | 6,913 |
9 | Dallas/Fort Worth International Airport (DFW) | Orlando International Airport (MCO) | 1,411,000 | 6,810 |
10 | Dallas/Fort Worth International Airport (DFW) | San Francisco International Airport (SFO) | 1,388,000 | 6,687 |
What Is American Airlines Customer Service Number?
American Airlines’ customer service number is 1-800-433-7300. This number is available 24 hours a day, seven days a week, and can be used for general inquiries, booking assistance, or reporting any issues or concerns during your travel with American Airlines. Additionally, American Airlines has a customer service chat feature on its website, mobile app, and a dedicated customer service Twitter account for quick and convenient assistance.

What Is American Airlines’ Frequent Flyer Program?
American Airlines’ frequent flyer program is called AAdvantage. Members can earn miles by flying with American Airlines or any of its partner airlines and through American Airlines’ co-branded credit cards or other participating partners. Miles can be redeemed for flights, upgrades, and other rewards, and members can also earn elite status and enjoy benefits such as priority boarding and lounge access. To join AAdvantage, you can sign up for free on the American Airlines website or mobile app.
How Do I Upgrade My Seat on American Airlines?
American Airlines offers several options to upgrade your seat, depending on your fare class and AAdvantage status. You can use miles to upgrade your seat to a higher class or purchase an upgrade with cash or a combination of cash and miles. Elite members of AAdvantage may be eligible for complimentary upgrades, depending on their status and fare class. To upgrade your seat, you can do so online, through the American Airlines mobile app, or by calling American Airlines reservations.
What Are the Check-In Requirements for American Airlines?
To check in for your American Airlines flight, you’ll need your flight confirmation number, travel documents such as your passport or ID, and your itinerary details. Depending on your destination and travel requirements, you may need additional documents, such as a visa or health certificate. You can check in online up to 24 hours before your flight or at the airport using self-service kiosks or at the check-in counter with a customer service agent. It’s important to note that check-in requirements may vary depending on your route and fare class, so it’s always best to check the American Airlines website for specific information.
What Is American Airlines Carry-On Policy?
American Airlines allows one personal item and one carry-on bag per passenger, with size and weight restrictions depending on your fare class and destination. Personal items such as purses or laptop bags must fit under the seat in front of you, while carry-on bags must fit in the overhead bin. If your carry-on bag is too large or heavy, you may be required to check it at the gate or pay an additional fee. Please check the American Airlines website for specific information on your itinerary’s carry-on policy.
How Do I Change My American Airlines Flight?
To change your American Airlines flight, you can do so online, through the American Airlines mobile app, or by calling American Airlines reservations. Change fees and fare differences may apply depending on your fare class and itinerary. If you have a non-refundable ticket, you may be eligible for a credit towards a future flight instead of a refund. It’s important to note that some fares may not be eligible for changes and may be subject to availability. It’s always best to check the American Airlines website or contact their customer service for specific information on your fare change policy.
What Are American Airlines’ Pet Policies?
American Airlines allows pets to travel in the cabin or as checked baggage, depending on their size and destination. Pets must meet certain requirements, such as being in an approved carrier and having the necessary health documents. Additional fees may apply, and some routes may have restrictions or limitations on pet travel. It’s always best to check the American Airlines website or contact their customer service for specific information on your pet’s travel requirements.

What Are the Seating Options on American Airlines?
American Airlines offers several seating options, depending on your fare class and itinerary. Economy seats come with standard legroom and seat width, while Main Cabin Extra seats offer more legroom and priority boarding. First Class and Business Class seats offer additional amenities such as lie-flat seats, premium food and beverage options, and access to airport lounges. To select your seat, you
What Is American Airlines Flight Schedule?
American Airlines flight schedule varies depending on the route and season. You can view and search for flight schedules on the American Airlines website or mobile app, where you can filter them by departure and arrival cities, dates, and flight times. American Airlines also offers a flight status tracker, where you can check the real-time status of your flight, including delays and cancellations. It’s always best to check the American Airlines website or contact their customer service for the most up-to-date information on flight schedules.
Busiest International Routes For American Airlines
Rank | City/Airport (From) | City/Airport (To) | Passengers (2021) | Baggage (tons) (2021) |
---|---|---|---|---|
1 | Dallas/Fort Worth International Airport (DFW) | Cancún International Airport (CUN) | 1,047,000 | 3,424 |
2 | Miami International Airport (MIA) | Cancún International Airport (CUN) | 971,000 | 3,174 |
3 | Miami International Airport (MIA) | Santo Domingo-Las Americas Airport (SDQ) | 556,000 | 1,819 |
4 | Dallas/Fort Worth International Airport (DFW) | Mexico City International Airport (MEX) | 471,000 | 1,538 |
5 | Miami International Airport (MIA) | Mexico City International Airport (MEX) | 447,000 | 1,462 |
6 | Miami International Airport (MIA) | Guadalajara International Airport (GDL) | 436,000 | 1,425 |
7 | Dallas/Fort Worth International Airport (DFW) | Guadalajara International Airport (GDL) | 394,000 | 1,286 |
8 | Miami International Airport (MIA) | São Paulo-Guarulhos International Airport (GRU) | 361,000 | 1,179 |
9 | Miami International Airport (MIA) | Bogotá-El Dorado International Airport (BOG) | 344,000 | 1,124 |
10 | Dallas/Fort Worth International Airport (DFW) | London Heathrow Airport (LHR) | 326,000 | 1,064 |
What Is American Airlines’ Boarding Process?
American Airlines boarding process varies depending on your fare class and itinerary. The boarding process typically begins 30 minutes before departure, with pre-boarding for customers with disabilities or special needs. Group boarding begins with priority boarding for elite members of AAdvantage, followed by Main Cabin customers and other fare classes. Customers can board by presenting their boarding pass and ID at the gate or using mobile boarding passes. It’s always best to check the American Airlines website or contact their customer service for specific information on your itinerary’s boarding process.
How Do I Redeem My American Airlines Miles?
To redeem your American Airlines miles, you can do so online or by calling American Airlines reservations. You can use miles to book flights, upgrades, car rentals, hotel stays, and other travel-related expenses. The number of miles required for redemption varies depending on the itinerary and availability. It’s important to note that some restrictions and fees may apply, so it’s always best to check the American Airlines website or contact their customer service for specific information on redeeming your miles.
What Are American Airlines’ In-Flight Amenities?
American Airlines offers several in-flight amenities, depending on your fare class and itinerary. Economy seats come with complimentary snacks and non-alcoholic beverages, while Main Cabin Extra and higher fare classes offer a wider selection of snacks and alcoholic beverages. First Class and Business Class passengers enjoy premium dining options, lie-flat seats, and access to airport lounges. All passengers can enjoy free Wi-Fi on select flights, personal in-flight entertainment screens, and power outlets at every seat. It’s always best to check the American Airlines website or contact their customer service for specific information on your itinerary’s in-flight amenities.

What Is American Airlines’ Travel Insurance Policy?
American Airlines offers travel insurance through their partner Allianz Global Assistance. Travel insurance can provide coverage for trip cancellation, trip interruption, emergency medical expenses, and other travel-related incidents. Coverage and pricing vary depending on your itinerary and coverage options, so it’s always best to check the American Airlines website or contact their customer service for specific information on purchasing travel insurance.
American Airlines Fleet Details
Aircraft Type | Current Fleet | Stored/ Scrapped | History | On Order | Total | Average Age |
---|---|---|---|---|---|---|
Airbus A319 | 125 | 1 | 2002-2014 | – | 126 | 18.1 years |
Airbus A320 | 48 | 3 | 1989-1998 | – | 51 | 23.5 years |
Airbus A321 | 231 | 1 | 1994-2018 | 100 | 332 | 8.4 years |
Airbus A330 | 15 | – | 2001-2012 | – | 15 | 12.9 years |
Boeing 737 | 304 | 19 | 1984-2019 | – | 323 | 20.5 years |
Boeing 757 | 34 | 21 | 1987-2003 | – | 55 | 24.3 years |
Boeing 767 | 17 | 1 | 1987-1999 | – | 18 | 28.2 years |
Boeing 777 | 47 | – | 1999-2018 | – | 47 | 13.6 years |
Boeing 787 | 43 | – | 2015-2021 | 113 | 156 | 4.7 years |
Embraer E190 | 20 | – | 2006-2017 | – | 20 | 13.9 years |
What Are American Airlines’ Group Travel Policies?
American Airlines offers group travel options for groups of 10 or more passengers traveling together. Group travel can provide discounted fares, flexible payment options, and personalized service. To book group travel, you can fill out a group travel request form on the American Airlines website or contact their group travel desk. It’s important to note that group travel policies and requirements may vary depending on the itinerary, so it’s always best to check the American Airlines website or contact their customer service for specific information on group travel.
What Is American Airlines’ In-Flight Entertainment?
American Airlines offers several in-flight entertainment options, including movies, TV shows, music, and games. Passengers can enjoy personal in-flight entertainment screens with hundreds of options, as well as free Wi-Fi on select flights. First Class and Business Class passengers also have access to noise-canceling headphones and premium entertainment options. It’s always best to check the American Airlines website or contact their customer service for specific information on your itinerary’s in-flight entertainment options.